Terms of Service
By using this site, you (the customer or user) are accepting and agreeing to our (The Seed Garlic Shop) Terms of Service set out below:
ORDER DISPATCH AND SHIPPING
- Orders for tools & equipment, kitchen gear and gift cards only will be dispatched within three (3) business days.
- Pre-orders for new season's seed garlic are now open, with dispatch currently estimated at early-mid April 2024.
- Orders containing a combination of seed garlic, tools and equipment, kitchen gear and/or gift cards will be dispatched as for new season's seed garlic (see above).
Shipping is within Australia only and is performed by Australia Post’s regular parcel service at a flat-rate of $12.50 per order.
The Seed Garlic Shop cannot be held responsible for delays, damage or loss caused by Australia Post.
Quarantine restrictions on the importation of seed garlic into Western Australia and Tasmania prevent The Seed Garlic Shop from supplying orders to addresses in those states. Quarantine restrictions to non-mainland addresses also apply.
All prices include GST (ABN 92 101 074 964). The Seed Garlic Shop reserves the right to change the advertised price at any time, without notice. If the advertised price changes, garlic already on order will maintain the advertised price at the time of ordering.
Pre-orders are available on items that are to be prepaid and then dispatched at an indicated future date, with shipping for this season commencing in mid-February 2024 and continuing until order volumes are addressed.
Upon placing a pre-order, you are accepting that your order has been placed in a queue, and therefore you agree to wait until order dispatch commences and orders placed prior to yours are prepared and dispatched.
Order confirmation emails from The Seed Garlic Shop will provide an indicative estimate of the dispatch date of your pre-order.
Order updates from The Seed Garlic Shop may be provided by email, at the discretion of The Seed Garlic Shop, when there is a significant duration between order and supply, to give a more accurate indication of dispatch date if required.
Pre-orders are treated on a first-come-first-served basis, and early ordering will ensure that the best selection of garlic cultivars are available.
On commencement of shipping, order backlogs will require time to address and The Seed Garlic Shop will endeavour to ship orders as efficiently as possible.
Your order has been securely placed once you have received an order confirmation email. The items will be reserved on your behalf until delivery.
The Seed Garlic Shop confirms all orders by email. If you do not receive an order confirmation after placing your order, please contact us.
The Seed Garlic Shop does not take any responsibility for any errors present on order confirmations. It is the customer’s responsibility to check and ensure their order and personal details are correct. If an order is dispatched with errors that were present on the order confirmation, you may be charged additional fees to correct the issue.
Orders are subject to acceptance and The Seed Garlic Shop reserves the right to cancel or refuse any order for any reason up until order dispatch.
Any claims regarding the accuracy or condition of your order, or if you change your mind about your order, must be made within 7 (seven) days from receipt of delivery (notification of “Delivery ready for Collection” by Australia Post). A cancellation fee may be charged.
Please read the item descriptions prior to purchasing. It is your responsibility to select items that are appropriate for your specific requirements and location.
Gift Cards can be purchased with a value option of $30, $50 or $100 and are redeemable for any goods for sale at The Seed Garlic Shop that are in stock at the time of ordering.
Gift Cards are valid for three (3) years from the date of purchase. The date of purchase and the expiry date are displayed on the reverse of the Gift Card.
Instructions to redeem your Gift Card:
1. Visit www.theseedgarlicshop.com.au
2. Select your items and go to checkout.
3. Enter the unique coupon code displayed on the reverse of your card.
Gift Cards are non-refundable, non-returnable and not redeemable for cash.
QUALITY AND CONDITION
The Seed Garlic Shop takes great care to provide seed garlic of the highest quality.
Please follow the instructions below to maintain the condition of this product prior to planting:
Open packaging immediately on arrival, unpack and store in a cool, well ventilated, sheltered environment, away from direct sunlight and moisture. Garlic is best stored in netting bags or baskets. Do not refrigerate*. Read the instructions accompanying your order and plant within the recommended season (see the Cultivar Guide supplied).
* For FROST-FREE Warm-Temperate, Sub-tropical and Tropical regions ONLY, three days refrigeration prior to planting will assist a speedier and more even emergence of garlic plants. Not recommended or required for orders dispatched by mid-April.
Bulb garlic (including cloves, bulbils and shallots) is a dormant live plant and must be planted every year in order to survive. You must plant your seed garlic at the appropriate time during autumn to winter in the same year that you received it. For cultivar-specific planting times please refer to the Cultivar Guide supplied with your order.
As garlic is a live product, all care of these goods once received is the sole responsibility of you, the Receiver. The Seed Garlic Shop cannot be held responsible for loss of condition of the goods whilst in the care of the Receiver, whether due to handling practices, storage practices, planting practices, weather events or any other Receiver issue, either intentional or unintentional.
Material on this website may be generalised or summarised for the purpose of convenience and may have details omitted that could be significant to particular persons, or in a particular context.
You should verify the relevance of the information on this website for your own needs. It is not intended to be nor should it be relied on as a substitute for professional advice.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, The Seed Garlic Shop owns or licenses all rights, title and interest (including intellectual property rights) in its website and the entirety of the content. Your use of The Seed Garlic Shop’s website and your use of and access to any content does not grant or transfer to you any rights, title or interest in relation to The Seed Garlic Shop’s website or the content. You must not:
- Copy or use, in whole or in part, any content.
- Reproduce, re-transmit, distribute, disseminate, sell, publish, broadcast or circulate any content to any third party.
- Breach any intellectual property rights connected with The Seed Garlic Shop’s website or the content, including (without limitations) altering or modifying any of the content, causing any of the content to be framed or embedded in another website or platform, or creating derivative works from the content.